Windows 365

Cloud PCs and the Impossible travel

Once upon a time, in a data center far far away….

Here is something I learned the hard way in my own tenant. Windows 365 kind of messes with your account security if you are consuming Microsoft 365 services from another device than your cloud PC. Especially if you live in a country like Sweden where the Windows 365 service is yet not available in Sweden Central. Further more, it seams to only affect you the first few times you sign in, before the algorithms learn your behavior.

What happened to me was that Identity Protection and user risk blocked me out from my Cloud PC, since I had defined it to block if user risk was too high and not password change.

It took me a while to just realize what had happened, and how to get around it (since Identity Protection is not an area I’m to familiar with).

Why is that?

Well, there is something called “Impossible travel” or atypical travel which is used to assess the risk of your account being compromised, which means that it’s very unlikely that you would travel from let’s say Stockholm to Amsterdam within a few seconds. This is a very good thing to have in place since it will increase the security of your accounts a lot!

This feature is a part of the Identity Protection part of the Azure AD (which requires a Azure AD P2 license), and can help you identify and take action on risky sign-ins performed by users, or detect if their credentials has been stolen.

There are two key parts of this, Sign-in risk and User risk, and you can control what happens if a user does not live up to the expected level. And of course, Multifactor Authentication (MFA), plays a key role.


I’m not going to dig deep into this at all, just sharing an observation basically. If you want to read more about Identity Protection, I really recommend you having a look at the Microsoft Learn documentation, it provides a good overview.

Like I stated in the beginning of my post, this was something I noticed in my lab, but I’ve not seen it in the wild so far in any production environment. For my environment, I solved it by dismissing the risk for my user which eventually allowed me to sign in.

I’ve spent a good amount of time trying to reproduce this sign-in block, but I haven’t been able to yet.

Have you seen something like this with Cloud PCs?

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