Windows 365

How to Save the Planet with Windows 365

Okay so this is a blogpost I’ve been putting off for a long time without any good reason to be honest. I think I’m wanting this to be perfect since it’s a combination of several things I care deeply about. This will probably be like a part 1. So here we go.


One of the benefits of Windows 365 is that it can reduce the environmental footprint of IT operations by shifting the energy consumption and emissions from the end-user devices to the cloud servers. According to a study by Microsoft, the Microsoft cloud is between 22 and 93 percent more energy efficient than traditional enterprise datacenters, depending on the specific comparison being made. When taking into account Microsoft’s renewable energy purchases, the Microsoft cloud is between 72 and 98 percent more carbon efficient.

Microsoft has also committed to be a carbon negative, water positive, and zero waste company by 2030, and to protect more land than it uses by 2025. In its 2022 Environmental Sustainability Report, Microsoft shared its progress, challenges, and learnings on its journey to meet these goals. The report also showcases how Microsoft is delivering digital technology for net zero, such as Microsoft Cloud for Sustainability, which helps customers measure and manage their environmental impact.

What is Windows 365

If you have been reading my blog for a while, you are familiar with what Windows 365 is, but in case you have missed it let’s do a short intro.

Windows 365 is a cloud-based service to provide what Microsoft calls a Cloud PC. This is in fact a virtual computer based on the Azure Virtual Desktop (AVD) platform, but instead of you having to maintain any infrastructure, you consume it as a SaaS solution. The performance of the Cloud PC is based on what license you have purchased. Compared to AVD, you pay a fixed price per month for the license instead of paying for your consumption.

Since this is a cloud service, you can access it from whatever device you prefer, or even just a browser.

Since we can run a controlled and managed Windows device in a remote context, we are open to allowing more secure ways of working from a broader range of devices since we are in full control of the remote session.

The sad truth about hardware

One of the largest environmental impact we have within IT is our devices. Many companies replaces their computers on a ~3 year basis. For a larger company this is a huge amount of new devices being bought every year, and as many devices being decommissioned. The market for reselling computers are growing by the day and we see more and more companies offering this service to their customers, and even consumers.

Computers which are three years old aren’t that old to be fair. They are not the latest and greatest, but can still do a really good job for most usecases.

Reducing the need to renew hardware

By utilizing Windows 365, we can actually extend the life time of a computer since we can run Windows 365 on anything with Windows 10 or never. Windows 11 is one of the major reason hardware will need to be replaced, since there is a Windows 11 only supports Intel 8th generations processors and newer (let’s be fair, Intel is the most commonly used today). 8th generation means mid-2017 as earliest which is about six and a half year ago when this post is being written.

This is something that has been stuck in my head that we will see A LOT of computers being obsolete on the 14th of October 2024. Then Microsoft released a very interesting statement about end of service for Windows 10 and Extended Security Updates (ESUs). You will get the ESU included in the Windows 365 if you are accessing your Cloud PC from a Windows 10 host. This will extend the life of these computers another 3 years.

This means that you could move over to Windows 11 but keep some older hardware around for accessing Cloud PCs. Since there is no Windows 365 Boot for Windows 10, you could build a kiosk based on this post to make sure your users ONLY access their Windows 365 Cloud PC, which would be running Windows 11.

By utilizing Windows 365 and Cloud PCs, we can actually keep our computers current for a much longer time. Instead of getting a new computer with the latest, faster, processor and more memory we can utilize the server grade equipment in the Azure datacenters which are a lot more powerful than our laptops are anyways. Since Windows 365 is license based, this means that when we need more computing power on our Cloud PC, we can upgrade the license and after a reboot we have a more powerful PC.

The hardware in the Azure data centers are lifecycled and replaced, but Microsoft are putting a lot of effort in to reusing old equipment, reducing the environmental impact. Sever hardware is also recycled to minimize the constraint on the environment.

Running workloads on shared resources, like in Azure, is much more energy efficient as well. However, lets not forget that data centers uses a lot of energy to be operate. But today Microsoft data centers are run on renewable energy improves this even further while Microsoft is also striving to be carbon negative by 2030.

Read more:

There has been a report put out on the environmental impact of Windows 365 compared to other VDI solutions and physical hardware. This is where I got parts of my data. Long but worth reading:

Fellow MVP Thomas Marcussen wrote about reducing your carbon footprint with Windows 365: Reduce Your Carbon Footprint with Windows 365 – Thomas MarcussenThomas Marcussen

Windows 365

I hate computers

I’ve come to realize one thing lately.

I hate computers.

This will be a different post. But bare with me on this one, okay. It will make sense in the end (I hope).

My epiphany about hating computers happened when my lab machine all of a sudden decided that “I don’t have a bluetooth adapter anymore” after about 2 years of actually having one. I did about everything but reinstalling Windows on the machine, but the bluetooth adapter was not recognized by my computer. I even opened up the NUC to see if I could see if there was any obvious physical damage (I’m not an expert), but nothing.

THE DAY I decided that “fudge this, I’ll just reinstall it” it started working again. No new driver updates, no new patches. It just started working. I still have no clue what happened to be honest.

That was the moment I started hating computers.

I just want to be productive

Living without a functioning Bluetooth adapter in the computer meant that I needed to find the USB-receiver for ALL my wireless accessories (headset, mouse, keyboard) in order to even work from this machine.

This ment that I needed to take time out of my day (mostly late afternoons) and firstly try to figure out the issue and secondly since I suck at troubleshooting hardware, find all the USB receivers for all my stuff since I had of course also lost my USB Bluetooth receiver 🤦‍♂️.

I’m one of those computer guys who don’t really like troubleshooting, I just want stuff to work.

Reinstalling Windows is a breeze now adays, and it would have taken me an hour or two to be back up and running. I work from a strict policy to save EVERYTHING in the cloud so that wiping my computer isn’t an issue anymore, I will just lose what ever app I didn’t add to Intune. But it’s still a hick-up in my flow.

Automate drivers

This “incident” has gotten me thinking a bit. One thing I tend to hear with customers is that there is a fear to patch/update drivers for example, since we are afraid that it will break something in the OS or an application. I’ve been doing Intune work for the last 10 years, and I’ve strongly advocated to “maybe it’s time to also update drivers” for the past 7 years since it’s usually more risky to run pre-release versions of drivers than the latest. OEMs tend to also update drivers only when they have to, and the 700 million consumer Windows machines out there with the latest drivers seems to be working fine (don’t quote me on the numbers). One thing I’ve seen way to often is that an old driver breaks Microsoft Teams. The camera stops working usually and as soon as you install the latest driver. Poof! The camera works!

When you start think about it, what if we stopped caring so much about drivers and just automated it with Windows Autopatch? New drivers are installed when released and needed.

Windows 365 to the rescue?

Let’s take it one step further. What if we use Windows 365 to consume our apps and desktop experience instead and we only need to make sure that the OS and out applications are up to date. The hardware we are accessing through could be any kind of device, not neccesarily a Windows based device. Windows 365 makes it possible to actually be device independent. The bare minimum I need is something with a browser.

This is actually something which excites me a bit too much. I started my career in the mobile device management field, managing iPhone in the “mobile first” era when we though we would be able to do EVERYTHING from our mobile. If we can access a virtual desktop from our mobile, all of a sudden we actually can even consume those legacy Win32 apps from a mobile device.

I’m really excited about the Motorola ThinkPhone with the Windows 365 integration even though I don’t own one and I really don’t like Android since I’ve had an iPhone the last 15 years. But the idea of only having one device is something that excites me. Or at least in some situations only need one device. Still not enough to by the darn thing, but I love the concept of it.

So what is the point of this post?

Well, maybe we should start to rethink the workplace and what devices we need. Do I really need a desktop, a laptop, a phone and a tablet? Maybe not the reality for everyone but I know a lot of people running on such a setup. What if I just needed one or two devices, but I could still do all the stuff I need.

Looking at my current setup, I’ve downsized to one phone from two and I prioritized battery life over performance when getting a new laptop. I even went with an ARM-based Surface with the knowledge that “I can always use Windows 365 if I need more power” which is really comforting to know. This opens up that I can go for more slim formfactors and prioritize different aspects.

Moving the workloads to a Cloud PC would also reduce the need of getting the “latest and greatest” machine to do things. Our Cloud PC will be kept up to date since Microsoft is lifecycling the infrastructue in Azure, which for me as a user would mean that I always have “the best” configuration.

There are of course a lot of if’s and but’s around this, like the need for constant internet connetivity. But let’s face it, how often do we work without internet connectivity? You can even get some what reliable connectivity on an airplane today.

Problem with this appraoch is that this is how I reason, I still have way to many laptops on my desk for different customer engagements and testing things, since this is not the reality yet. But maybe it’s the future?

If you ever meet me and also hate computers, let me know and I’ll give you “I hate computers” sticker!

Windows 365

The new Windows app

Microsoft announced a new app to consume your Windows 365 Cloud PC, Azure Virtual Desktops, published apps and other remote desktop sessions. This app is simply called “Windows app”.

But we already have apps for this one might say, and that is true. But we need different apps for AVD and Windows 365 today. If you use the Microsoft Remote Desktop app you will be able to see and connect to both your Windows 365 Cloud PC, your Azure Virtual Desktops, and your published apps, but you will miss some key features to WIndows 365.

To get all those nice features for our Windows 365 Cloud PCs, we today must use the Windows 365 app.

If we look at how things are in many businesses, a lot of times we have a mix of Cloud PCs, AVDs and published apps. Today that means that we need to separate apps to get the full experience, which from a user perspective can be confusing since I will see my Cloud PCs in the Microsoft Remote Desktop app, but I won’t see my AVDs or published apps in the Windows 365 app.

The announcement at Microsoft Ignite around the new app is to bridge that gap and get everything into one app, the Windows app.

Before going forward, PLEASE be aware that this is still in preview. Things might change and be added/removed.

What is the Windows app?

Introducing the Windows app. This is your new place to consume all your remote desktop session!

The new Windows app brings all the awesome new features in Windows 365 and combines them with the Microsoft Remote Desktop features like support for AVD and published apps.

I think one of the killer features is also that now we will have the same app, across multiple platforms. Today you need to use one or two different apps on Windows, and a less full feature one on all the other platforms. But the new Windows app changes that!

Borrowed from MS Learn

Getting started!

The first thing you need to do, if you haven’t done so already, is to download the Windows 365 app from the Microsoft Store (or have it provisioned to you from e.g. Intune).

Once you are signed in, you will notice a small button in the top menu saying “Preview”. Click on that! If you cannot see the preview button, make sure your app is up to date!

Once you have enabled this, the app will close and the new one will launch (might take a second or two), and you will be asked to sign in again. Once you have signed in, you will now be in the new app experience!

Using the app

This is the new landing screen, to which you can pin your Cloud PCs, AVDs and published apps. And if I want to pin something to my home screen, I head into “Devices” and select the three dots on the resource I want to pin, then select “Pin to” and select “Pin to home“.

As you can see, all the other remote actions available in the Windows 365 app are also there so I can in the same menu do a restart, restore, inspect connection etc. And if I want to pin it to the task view or taskbar, I can do so from here.

But there is also a Microsoft Remote Desktop feature in this app which I was missing in the Windows 365 app; the possibility to not start the session in full screen. You find this by going to Settings on the machine in question and setting “Use default settings” to off. If you then select “Single display” in the Display configuration section, you will be able to turn off “Start in full screen“. If you jump back and forth or have a large screen, this is a really good feature.

You can of course also select your theme, if you want light mode or dark mode, or if you want the app to use whatever you are using in the operating system. Just click the settings icon in the lower left part of the app and select which mode!

And the last thing… The app supports multiple accounts so you can jump back and forth between tenants. Crucial feature for a consultant!

Other platform

Like I said, the app is today available for Windows, macOS, iOS/iPadOS and Android is still not yet released but it’s coming.

I’ve tested it on my iPhone, and to be honest the experience was way better than I anticipated.

One feature I really like is that when just leaving the app and having the desktop open, the session will continue when I come back without the need to re-connect.

The iOS app is a lot like the Microsoft Remote Desktop app in look and feel, but with a few improvements. I still can’t restart my Cloud PC from the app, but I can restore it if needed. However, it’s not a farfetched guess that it will come in a later release.

All the apps are still in preview, and if you want the iOS/iPadOS or macOS app, you will have to head over to Microsoft Learn and fins the links.


What I haven’t covered is that there is also a new web portal, which has the same look and feel as the new Windows app.

The new address to the new web-app is You can read more about it in the Microsoft Learn guide as well.

Intune Windows 365

Let’s move our Cloud PC!

I actually ran into this working with a customer. We had setup the Cloud PCs using an Azure Vnet in connected to the wrong landing zone (test environment) and we had 100+ Cloud PCs up and running and there was no possibility due to internal processes to move that network to the production environment.

This could also be relevant if you want to move a provisioning policy from one Microsoft hosted network region to another.

In this post we will cover how this looks when using Microsoft hosted networks, but they could just as well be Azure Network Connections. The beauty is that we don’t need to re-provision them, we can just update the provisioning policy!

Update provisning profile

Since we are moving from one Microsoft hosted network to another, we won’t need to do any updates outside the provisioning policy. If we are moving to another Azure Network Connection, we need to first create a new connector for our new network. This could be in the same subscription but be another subnet for example. Once you have created this, you can move on to updating the provisning policy.

So, the first step is to head into our provisioning policy. In this example we are updating our policy which is currently set up to use US East as a the region, but we want to move this to Europe instead.

What we need to do here is to update the geography and region in our policy, and of course also the name since I have the region in my policy.

Once I’ve done my updates to the region, I simply click next to the bottom of the screen, and I end up on the summary page where I as always get an overview of my policy. When I’m done reviewing this, I click Update.

But we are not done yet. We also need to apply this update to our machines, unless we do that this only applies to newly provisioned Cloud PCs, and we want to move all of them to the EU.

When we are back on the overview blade for our policy, there is a action at the top called “Apply current configuration”.

When we click on this text, we get prompted whit this pop-up asking us if we want to apply the region change or the SSO change. Since we didn’t make any SSO changes in this policy, things would happen, but this is a fantastic way to enable SSO for all your Cloud PCs without having to redeploy them. But let’s select the “Apply region change” and hit Apply.

Once you have applied the change, your Cloud PCs will start updating.

During the update, the Cloud PC will not be available since work is being done in the back end.

Once the move has been completed, which took about 10-15 minutes for me, you can sign back into the Cloud PC and keep using it in the new region!

Windows 365

Windows 365 Switch – The best feature so far?

Just after the summer, Microsoft announced that Windows 365 Switch was available for public preview. And to be honest, this is probably my favorite feature so far, and makes using the Cloud PC a lot easier!

Back at Microsoft Ignite in 2022, the product team announced three major features coming to Windows 365:

  • Windows 365 Boot
  • Windows 365 Switch
  • Windows 365 in offline mode

Back in May, Windows 365 Boot was available as public preview and since the beginning of August, Windows 365 Switch is also available to start testing!

Today, to use Windows 365 Switch, there are some pre-requisites:

  • Windows 11 Insider (Dev or Beta is supported) on you local PC and your Cloud PC
  • The Windows 365 app
  • Windows 365 licenses

You of course also need provisioning policies and so on to be able to provision your Cloud PC, if you want to learn how that is done you can check out this post.

Setting up Windows Insider

There are different ways to enable Windows Insider on you device depending on how your setup is. You can do it directly from the Settings app under Windows Update, but I will show you how to configure this through Microsoft Intune, since this is probably the more common scenario to onboard devices in to Windows Insider in a larger environment.

What you need to do is to create a update policy for the Windows Insider program releases in Microsoft Intune to enable this feature. You can of course also update your current policies to allow Insider builds.

Go to Microsoft Intune and navigate to the Device section and find Update rings for Windows 10 and later. Create a new profile by clicking “+ Create profile“.

Give your new profile a name and click next.

Configure the profile to match your needs when it comes to the generic settings, in this example I will leave it to default. The important setting is “Enabled pre-release builds“. Enable that and select either the Beta or Dev channel (both are supported for Windows 365 Switch).

Add a group of devices you want to include for the Windows Insider Dev channel. Make sure to include both the local PC and the Cloud PC in this group. Click Next.

Review your settings and create the policy by pressing Create.

Note: You can also update any of your existing policies to allow pre-release builds. What I’ve done in my lab environment is to allow this in my test ring in Windows Autopatch and move any machine I want to enable this on into the test-ring.

Opting in for Windows Insider builds

The updates are not automatically enforced on the client, it enables the user to opt in to the program, the user needs a Windows Insider Program account. You can read all about it here: Getting started with the Windows Insider Program (

Easiest way to get started is to search the start menu for Windows Insider and open the “Windows Insider Programme settings”. This has to be done on both the local PC and the Cloud PC to opt in to Windows Insider.

First time user opens the settings blade, they will need to press the “Get started” button inorder to link an account to the Windows Insider program.

When the account has been linked, user will see what channel they have been added to. Since we are managing this setting from Intune, all the alternatives has been grayed out and the “Dev Channel” is selected, since that is the one we configured.

One you have opted in for Windows Insider builds, head over to Windows Update and run the update. You will see Windows Insider build as an update which will start to download.

IMPORTANT: Perform these steps on both your local PC and your Cloud PC.

The Windows 365 app

The next step is to make sure that we have the Windows 365 app installed on our local machine. This can be done either by deploying it from Microsoft Intune or downloading it from the store.

Easier way is to simply download it from the store.

Once you have installed the Windows 365 app, the wait begins. Things needs to be configured and happen in the background. This normally takes a few hours, so don’t give up if its not there right away!

Once Windows 365 Switch has been configured for you, you will get a new option on your Cloud PC called “Add to taks view”.

When you select this, you will see a ribbon on the Cloud PC you selected this on that it has been added to the task view.

Now when you open the Task View, from either the task bar or win + tab, you will see your Cloud PC as a desktop.

When you select the Cloud PC for the first time, the connection will be setup and you will have to wait while it’s connecting.

Once this initial connection has been done, you will be able to switch back and forth as this would have been just another desktop from within your Cloud PC.

Digital Transformation Intune Windows 365

Back from vacation – what did we miss?

Like the swede I am, I’ve been off work for the last 4 weeks to get my summer vacation. I’ve actually done my best to try to stay away from IT stuff this summer, to disconnect and focus on other things (like golf and getting our house in order).

But the world of IT does not slow down just because of summer, so here is a summary of some of the highlights that I missed during my time off!

I got renewed as MVP

Okay, this I already knew before the summer. But I was awarded for my 2nd year as an MVP within Windows and Devices for IT. I’m truly honored to be awarded for yet another year and being part of such a cool community of awesome people!

Ola Ström | Most Valuable Professionals (

I will be speaking at WPNinja Summit

I was picked to do two session at the WPNinja Summit in Baden, Switzerland, the 27th to 29th of September.

I will do one session about Windows 365 networks and one about how to do better deployments of Windows 365.

I’m really looking forward to this and I hope to see you all there!

Windows 365 Switch in public preview

At Microsoft Ignite 2022, Microsoft introduced three big new features coming to Windows 365. In May, Windows 365 Boot reached public preview as the first of the three. Now in August, the second and maybe my favorite, Windows 365 Switch reached public preview!

Windows 365 Switch lets you switch between your physical PC and your Cloud PC through the task viewer, just like the other desktops you can have. It’s a really cool feature and I will cover this in a blogpost the upcoming weeks!

You can read more about it in the official Microsoft blogpost found here: Windows 365 Switch now available in public preview – Microsoft Community Hub

Windows 365 Frontline released

This was actually announced before I left for summer vacation, but Windows 365 Frontline finally reached general availability!

For those of you not familiar with this concept, this is a different licensing modell designed for scenarios where the users are not using their device all the time, user who work in shift where you have users coming an going. The concept is that you buy one license, but you get three Cloud PCs but only one can be used at the time.

It sounds a little bit tricky, I know, but I covered this in an earlier blog post which you can have a look at.

Read more about it in the Microsoft blogpost: Windows 365 Frontline is now generally available | Windows IT Pro Blog (

What’s new in Windows 365?

Windows 365 got some other great updates during the summer as well as Microsoft released a lot of new features in both July and August.

Some of the new features released was:

  • Move Cloud PC is now generally available
  • New setting to allow users to reprovision their own Cloud PC
  • Azure network connection (ANC) least privilege update
  • Provide feedback button for admins is now generally available
  • Windows 365 web client camera support (preview)
  • Group-based license support for Cloud PC resizing
  • Windows 365 app update notifications for users

You can read more in details here about the new features: What’s new in Windows 365 Enterprise | Microsoft Learn

Windows 11 23h2 release update

Microsoft released new information about the Windows 11 23h2 update coming later this year. It is currently scheduled to be released in Q4 and will be released as an enablement package. This means that there are no big changes coming to the code base of Windows 11, and you can keep doing you testing on Windows 11 22h2 if you are still transitioning over to Windows 11.

Microsoft also mentions a Windows 11 LTSC version in this update, which means that if you are waiting for that release, you can start preparing.

Windows client roadmap update: July 2023 – Microsoft Community Hub

What’s new in Intune?

As per usual, Microsoft Intune has gotten it’s weekly updates during the summer. I think the most impactful update was the fact that uninstalling applications as an end-user in Company Portal is FINNALLY available! I know this has been something a lot of IT Pros has been waiting for. There are also a lot of new stuff in the 2307 Service release.

Some highlights:

  • Uninstall Win32 and Microsoft store apps using the Windows Company Portal
  • Use the Turn off the Store application setting to disable end user access to Store apps, and allow managed Intune Store apps
  • New BitLocker profile for Intune’s endpoint security Disk encryption policy
  • Intune supports new Google Play Android Management API
  • Change to default settings when adding Windows PowerShell scripts
  • New settings available for the iOS/iPadOS web clip app type
  • Settings insight within Intune Security Baselines is generally available
  • Tamper protection support for Windows on Azure Virtual Desktop
  • Endpoint Privilege Management support to manage elevation rules for child processes

What’s new in Microsoft Intune | Microsoft Learn

Screen capture protection and watermark

During the summer Microsoft updated how you can enable screen captrue protection and watermarks for Windows 365 (and Azure Virtual Desktop).

Previously, you had to upload a custom ADMX template to enable these settings (or GPO), but they have now been made available in the built-in ADMX profile in Intune, making this setting much more accessible.

I will cover this more in a future blog post

Azure Virtual Desktop Watermarking Support – Microsoft Community Hub

Screen capture protection in Azure Virtual Desktop – Azure | Microsoft Learn

Microsoft Inspire 2023

During the summer, Microsoft also held their Inspire conference which is usually more targeted towards partners, but there was a lot of good stuff announced and shared during the conference.

Check out the main keynote here: Microsoft Inspire Keynote

Any also the rest of the sessions: Session catalog (

Windows 365

Boot directly to your Cloud PC

Windows 365 Boot was first announced at Ignite in 2022, but no dates were announced at that point.

But now it has finally happened! Windows 365 Boot is in public preview and ready for you to test! There is, however, at the time being a need to use Windows 11 Insider Preview for this to work.

Windows 365 Boot is a concept which is exactly what it sounds like, the possibility to boot your physical PC straight into your Cloud PC. One could almost argue that this is a Windows take on a thin client concept but based on Windows 11 instead of some Linux distribution. We will see where this will take us in the future, but I can see a lot of cool scenarios for this combined with Windows 365 Frontline!

A while back, I wrote a post about creating a shared Windows 365 kiosk setup for Windows 10 or Windows 11, a poor man’s Windows 365 boot for impatient administrators. But now we have the real thing, so let’s set it up!

Setting up boot to cloud

The simplest way to setup Windows 365 Boot is to use the Microsoft provided guided scenario, which can be found here.

The guided scenario will help you create all policies and profiles you will need for this but do keep in mind that you still need to create your Windows 365 provisioning policy!

The first step in the guided scenario will give you an overview of what will be done and what it’s used for. If you have ever used guided scenarios before, this will be a familiar experience!

On the next step, we will add a prefix for our policies. This would typically be something you use in your naming convention. Please be aware that Microsoft only allows you to set the prefix of the names, not the whole policy name. If you want to change this to follow your naming convention, you will need to do that manually once everything has been created.

Next step is to set how updates should be handled. I’ve just added 0 on all values for days and gone with the default active hours, but this would typically reflect your normal patching/upgrade cadence.

On the next step, we can add some additional settings. I’ve just added a Wi-Fi profile, but you can add a VPN profile if needed as well. The last step on this tab is to select the language/region. I’ve selected to go with the operating system default that I have on the device I will deploy to.

On the last step before the automated creation starts, we will take care of assignments. You can either create a new group or use an existing group (please give us this feature in the other assignment flows Microsoft!). I’ve selected to create a new one called All W365 BtC Devices.

Once we have reviewed our settings, the deployment of policies, profiles and groups will start. You can follow and monitor the deployment (much like in Azure). For me, this was a fast process.

Getting the client ready!

As I mentioned, you need Windows 11 Insider Preview to be able to use Windows 365 Boot. You can either upgrade your machine manually or use Intune to upgrade your machine to the Insider Preview Dev channel.

You can modify the update policy created to allow the Insider Preview Dev channel for your Windows 365 Boot machine (please keep in mind that this is a preview) or you can create a new policy for this. What you are looking to enable is the following.

To upgrade your machine manually to Windows Insider Preview, go to Settings > Windows Update > Windows Insider Program and opt in for insider builds on the machine.


Don’t forget to add your devices to the group you assigned your Windows 365 Boot policies to, otherwise nothing will happen!

What I’ve also found is that you need to reset your device for this to work to 100%. At least my clients, if not reset, are not able to connect to the Cloud PCs. So hot tip!

The experience

When our computer is running Windows 11 Insider Preview and has gotten all out new Intune policies and profile, the magic will happen!

When the computer boots, it will take you to the Windows 365 Boot sign in page instead of the regular Windows sign in. From here, you will sign straight into your Cloud PC instead of your local PC!

Tips & Tricks Windows 365

Session time limit for Windows 365 Frontline

Since we now have successfully set up and provisioned Windows 365 Frontline in our environment, we need to add some additional layers of configuration to make operations as smooth as possible, and especially to make sure that we use the licenses in the best way possible.

With Windows 365 Frontline, each license is reserved as long as the user has the session running. This means that users could potentially have active sessions but are idle which would result in them locking one license.

Since users might forget to end the session, you can configure a policy that will end idle sessions for the end-user.

Create the policy

To create the policy, head over to Intune ( and navigate to Devices > Windows > Configuration profiles and select “+ Create profile“.

Select the profile type to be Settings catalog and press Create.

Give your profile a name that makes sense to you and your organisation, I will go with something that follow my name standard for my environment that indicates it’s for Windows 365 Frontline and what the profiles does. When you have given the profile a name, press Next.

Select “+ Add setting” to open the settings picker.

In the settings picker, search for session time limits and select the category for Session Time Limits.

In the settings name section, check the box for “End session when time limits are reached and “Set time limit for active but idle Remote Desktop Services sessions“, and your setting will appear in the policy. Once you have selected the setting name, close the fly-out settings picker.

Enable the settings and choose the time limit that matches your needs and corporate policies. In this example I’ve selected 1 hour, which is good value to start with. Once you have enabled these settings, press Next.

Unless you use Scope tags you can skip this section and move right to Assignments where we will deploy this towards all our Windows 365 Frontline devices. I’m doing this by assigning the policy to the built in All devices group and applying a filter I’ve created for Windows 365 Frontline.

The rule syntax you want to use when creating a filter for Windows 365 Frontline machines is at least this one, but it can of course have additional lines depending on your needs:

(device. Model -startsWith "Cloud PC Frontline")

Once you have made the assignments as needed, press Next and then Create.

Your policy will now assigned to all your Windows 365 Frontline Cloud PCs and you can track the progress in Intune by looking at the policy.

Windows 365

Windows 365 Frontline – Getting started!

Windows 365 Frontline is still in public preview, but you can sign-up for the preview on this link! Since it’s still in preview, there is currently no information on pricing.

When you have gotten yourself licenses it’s time to configure, and since this is Windows 365 you do everything from Microsoft Intune.

One thing that differs the Frontline version from the Enterprise version is how licenses are assigned. For Enterprise you assign a license to a user to provision a Cloud PC, but for Frontline this works differently. You never assign the license to a user, and we will cover what you do instead further down in the post. It’s really clever!

Setting up a frontline Cloud PC

What you will need for this, except for the obvious Microsoft Intune and all its pre-requisites, is of course the Windows 365 Frontline license. This license gives you the right to provision 3 Cloud PCs per license. What you would typically also add to this is a Microsoft 365 F3 or E3/E5 license (or equivalent licensing) to gain all the features needed for managing and working with the digital workplace.

You will also need a few groups (Azure AD groups or synced on-premises AD groups) with the users you are providing with a Cloud PC, this could e.g., be your IT Service Desk team.

Once we have that in place, we can start configuring!

Head over to and navigate to Devices > Windows 365 and select the “Provisioning policies” tab.

Click on the “+ Create policy” button to create your new Windows 365 Frontline provisioning policy.

On the “General” step, give your profile a good name and make sure to select Frontline as license type. Then select the join type you would like to use, followed by the network settings. For this example, we will user Azure AD join and Microsoft Hosted network, and we will place the Cloud PCs in Sweden Central. When done, click Next.

In the next step, we will select which image we will use. In this case, we will use the default value and just click Next.

In the next step, we will apply a custom naming convention to differentiate these from our regular Cloud PCs, but this is mostly for my own convenience, and you can leave this to default. We will also add these computers to Windows Autopatch since I have that active in my environment. When done, click the Next button.

In the next step, this is where the magic happens. Since you never assign licenses directly to a user you will need to add which groups should get Cloud PCs based on this policy, but also which license these groups should use. You can add multiple groups and have different machine sizes assigned to the separate groups. In this example, since I only have one license type, we will assign the same license to the same groups.

You will also be able to see how many Cloud PCs you have left to assign.

Once you have set up your groups and assigned the licenses to them, click on the Next button to review your settings before creating the policy. If everything is in order, click Create.

Monitor Cloud PC provisioning

Once you have created the provisioning policy and populated the assigned groups, your Windows 365 Frontline Cloud PCs will start to provision, and you can as always track this in the “All Cloud PCs” tab. What I’ve found is that I need to clear any filters applied before I can see the Frontline machines, so if you don’t see them just clear the filter.

Once the Cloud PCs are provisioned, they will get name based on what we set in the naming template part of the provisioning policy and your Windows 365 Frontline Cloud PCs are ready to use!

Connecting to Cloud PC Frontline

As with all other Cloud PCs, there are a few different ways to connect to your Cloud PC Frontline, but the preferred way should always be using the Windows 365 app since this provides the best end-user experience.

Once you sign in the to the Windows 365 application, you will see all your Cloud PCs listed. You will see both your assigned Enterprise and Frontline Cloud PCs. This will look similar in the Windows 365 web portal as well.

As you can see in the picture, the Cloud PC Frontline machines are tagged with the word “Frontline” which provides me as an end-user a great way to differentiate the two different versions from each other. As you can also see, I can have several Cloud PC Frontlines assigned to me based on different profiles.

When you click connect, the initial connection will take a little longer and you will see this ribbon on the Cloud PC.

One the machine has booted; you will get a pop-up telling you to make sure to disconnect when you are done since the disconnection is what makes the license available for other users. The time-out time can also be set with policy on the Cloud PC using Intune.

Once I confirm the connection, my Cloud PC will boot up and my session will start.

From here, things are just as with my regular Cloud PC except that applications will be closed, and the Cloud PC will be turned off when I leave the session which results in that I will need to start my applications again. It is not that different from a physical PC which is turned off.

Remote user actions

In the Windows 365 app, as long as your Cloud PC Frontline is up and running, you can perform remote actions such as restart, troubleshoot or restore. But as soon as it’s powered down, you can only see system information and rename your Cloud PC.

Windows 365

Windows 365 Frontline – Let’s talk about it

Updated on 20th of April 2023 based on feedback around license assignments.

At Ignite 2022, Microsoft announced that they were working on something they called “Windows 365 for Shift Workers” and a couple of weeks ago this was released in public preview under the name “Windows 365 Frontline” on April 6, 2023.

But what is Windows 365 Frontline and how is that different from the regular Windows 365?

The biggest difference is the license model to be honest. There are technical differences as well for admins, but for the end-user the experience is the same to be honest. Users still get their personal machine, but when the user ends their session, the machine is shut down instead of kept in the state it was left.

But going back to the license, which I think is the most interesting part here. The current setup is that there is a 3:1 ratio on the license, 3 users can be assigned to one license, but you can only use one license/machine at the time. And this is where the confusion begins since it’s positioned to be for shift workers BUT there are no integrations towards any scheduling system for license handling at this point. But this is only the beginning of the frontline user story for Windows 365!

Let’s pretend you have a scenario where your users work shifts to cover the day. The number of shifts you have during the day doesn’t really matter in this sense. What is important is the number of concurrent users you have, you need to make sure that you can cover the number of users who are active at the same time, and the same license can be shared over different departments.

The licens is, like Windows 365 and Microsoft 365 licenses, assigned on a tenant level. Which means; if you have as many licenses as you will have concurrent users you are good to go. You never assign a specific “third” of a license to a user, you don’t even assign the license. You just say that “this group is eligible to use the frontline worker setup” in your provisioning policy, which is a lot different from the Enterprise setup.

This could however of course mean that you have “more” licenses than you need since it might not add up perfectly. But given that you have the license on a tenant level, this means you can share your licenses over several scenarios/teams. But as of right now, this is what it looks like and it’s still in preview.

Image: Microsoft

One important thing with Windows 365 Frontline workers though, we still don’t know what the license cost for this will as of writing this. As GA is set to around June 2023 according to the Microsoft public roadmap, this will be clearer in the coming months.

The second thing around Windows 365 Frontline to remember is that this is not a “Windows 365 version of AVD Multisession”, this is pooled licenses where end-users get their own, personal Cloud PC, not a shared host like multisession. So, the end-users will get a full Cloud PC, it will just not be available for them 24/7 as with the Enterprise version.

In an upcoming blog post, we will dig deeper into how you configure this in your environment, and what the user experience is like!

In the meantime, you can read more about Windows 365 Frontline in the Microsoft release which you can find here.